Terms and Conditions

1. What is theneoaarogyam.com

The domain name www.theneoaarogyam.com, an internet based portal, and eSwasthya mobile applications, is owned and operated by eSwasthya Mediserve Private Limited, a company duly incorporated under the provisions of the Companies Act, 2013...

Your access or use of the Website & Applications, transaction on the Website & Applications and use of Services hosted or managed remotely through the Website & Applications, are governed by the following terms and conditions (“Terms of Use”), including the applicable policies which are incorporated herein by way of reference.

2. Eligibility

For the purposes of transacting with theneoaarogyam.com through the Website & Applications, the User/ Customer/ Premium User is required to obtain registration...

3. Privacy Policy

theneoaarogyam.com has duly formulated a policy on how the Company collects, uses and discloses personally identifiable information from its User/ Customer/ Premium User (“Privacy Policy”).

4. Services and Use of Website & Applications

theneoaarogyam.com provides Services through the Website & Applications, which is a platform that facilitates the purchase of drugs and other pharmaceutical products or wellness products/ services offered by theneoaarogyam.com.

5. Covenants

You undertake that You shall not do any act or post, display, upload, modify, publish, transmit, update or share any information that belongs to another person and to which the User/ Customer/ Premium User does not have any right...

6. Liability

The Website & Applications may be linked to web pages and content of third parties, affiliates and business partners (collectively, “Third Party Content”). theneoaarogyam.com does not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness.

7. Indemnity

You agree to defend, indemnify and hold harmless theneoaarogyam.com, its affiliates, independent contractors, service providers, consultants, licensors, agents, and representatives...

8. Modification of Website & Applications

theneoaarogyam.com reserves the right to modify or discontinue, temporarily or permanently, the Website & Applications or any features or portions thereof without prior notice.

9. Termination

The provisions of this Agreement shall continue to apply until terminated by either You or theneoaarogyam.com as set forth below...

10. Force Majeure

The User/ Customer/ Premium User accepts and acknowledges that theneoaarogyam.com shall not be liable for any loss or damage caused to the User/ Customer/ Premium User as a result of delay or default or deficiency or failure in the Services as a result of any natural disasters...

11. Governing Law and Dispute Resolution

This Agreement and any contractual obligation between theneoaarogyam.com and User/ Customer/ Premium User will be governed by the laws of India, without reference to the conflict of laws principles.

12. Contact Information

If any User/ Customer/ Premium User has any grievance, comment, question or suggestion regarding any of our Services, please contact our customer service at care@theneoaarogyam.com.